Profile
Dillard’s Memphis TN US
Dillard’s, located at 2700 N Germantown Pkwy, Memphis, TN 38133, is a premier department store offering a wide range of high-quality products, including apparel, accessories, home décor, and beauty essentials for men, women, and children. Known for its curated selection of designer and everyday brands, the store provides a shopping experience that blends style, value, and convenience. With 34 photos available for reference, the location showcases its inviting interior and diverse offerings. Customers can contact the store directly at (901) 383-1029 for inquiries or assistance.
The Memphis location maintains consistent hours from Monday through Saturday, open daily from 11:00 am to 8:00 pm, and Sundays from 12:00 pm to 6:00 pm. This accessibility ensures shoppers can visit during convenient times, whether for browsing, shopping, or exploring seasonal promotions. As a trusted retail destination, Dillard’s continues to serve the community with its commitment to quality, customer service, and a curated shopping environment.
Location Reviews
Dillard’s receives predominantly positive feedback in the provided reviews, with multiple 5-star ratings highlighting the friendly and helpful staff, particularly in departments such as formal wear, lingerie, and shoes. Customers commend the personalized assistance, including help with outfit coordination and a welcoming atmosphere, even noting that staff do not react negatively to customers sniffing perfume. One review specifically praises a manager for exceptional service, leading to increased purchases, while another highlights a positive experience with a sales associate named Desiree.
However, a 4-star review notes mixed experiences, with the menswear department’s sales associate described as overly pushy and focused on commission, though this was balanced by positive feedback for the dress shoes department. Some customers also mention confusion regarding return policies, as one reviewer pointed out discrepancies between stated policies and actual practices. Overall, the sentiment is strongly positive, with consistent praise for customer service and product selection, though a few reviews note isolated negative interactions and policy inconsistencies.