Profile
Dillard’s Missoula MT US
Dillard’s, located at 2901 Brooks St, Missoula, MT 59801, is a full-service department store offering a curated selection of apparel, footwear, accessories, and home goods for men, women, and children. Known for its high-quality brands and seasonal promotions, the store provides a shopping experience that combines style and value. With 27 photos available for reference, the location highlights its well-organized layout and inviting atmosphere, making it a popular destination for locals and visitors alike.
The store operates with extended hours, open Monday through Saturday from 11:00 am to 8:00 pm, and Sundays from 12:00 pm to 6:00 pm, ensuring accessibility for shoppers with varying schedules. Customers can contact Dillard’s directly at (406) 721-3100 for assistance or inquiries. As a trusted retail destination in Missoula, the store emphasizes customer service, product variety, and a seamless shopping experience tailored to the community’s needs.
Location Reviews
Dillard’s receives mixed reviews, with both positive and negative feedback highlighted across multiple aspects of the shopping experience. Positives frequently include the availability of the latest fashion trends, a wide selection of shoes from various brands, and helpful customer service, particularly in departments like formal wear and bridal attire. Some reviewers praised the store’s inventory for Fall 2022 collections and the ability to try on items in person, such as Sorel boots. However, negative experiences often centered on operational inefficiencies, such as a flawed pricing system leading to long wait times for refunds or corrections, and poor customer service interactions, including perceived insensitivity from staff. One review specifically criticized a 18-minute delay in resolving a pricing error, contrasting sharply with the quick response from the American Express app.
Additional reviews mention the Dillard’s Salon and Spa, with mixed feedback on services like haircuts, ranging from highly positive experiences with skilled stylists to negative accounts of rough handling and uneven results. While some customers appreciated the store’s inventory and assistance, others expressed frustration with the store’s opening hours and the lack of flexibility in addressing errors