Profile
Dillard’s Richmond IN US
Dillard’s, located at 3801 National Rd E 733 in Richmond, IN (47374), is a premier retail destination offering a wide range of high-quality clothing, accessories, home goods, and more for men, women, and children. The store operates extended hours Monday through Saturday from 11 a.m. to 8 p.m., and Sundays from 12 p.m. to 6 p.m., providing ample opportunities for shopping. Customers can enjoy a curated selection of fashion and lifestyle products, complemented by personalized service and a spacious, well-organized layout.
Notable for its consistent hours and commitment to customer satisfaction, Dillard’s serves as a trusted shopping hub in the community. While specific customer ratings and reviews are available through online directories and the store’s website, visitors often praise the store’s inventory, attentive staff, and convenient location. For directions, maps, and additional contact details, prospective shoppers can access the store’s information via business listings or its official website.
Location Reviews
Dillard’s receives a mixed sentiment in the provided reviews, with both positive and negative feedback. Positives include praise for specific employees, such as Priscilla in the sunglasses department and Lori in the men’s clothing section, who were described as kind, knowledgeable, and helpful. The men’s department, particularly the big and tall section, is frequently highlighted as a strength, with some reviewers noting a large inventory and quality products. Additionally, one reviewer appreciated the gift-wrapping service for $6. However, several negative experiences are also noted, including inconsistent customer service. A 1-star review criticized the women’s department at the Stony Point location for unhelpful associates and poor resolution of an online order issue, while another reviewer expressed discomfort with a security guard who followed them through multiple departments. The overall sentiment reflects a range of experiences, with some customers reporting excellent service and others encountering challenges with staff responsiveness and store operations.