Profile
Nordstrom Etobicoke ON CA
NORDSTROM CANADA RETAIL INC, operating as NORDSTROM, was a licensed eating or drinking establishment located at 25 The West Mall, Toronto, ON M9C 1B8. The business was licensed by the City of Toronto’s Municipal Licensing and Standards (ML&S) division on August 3, 2017, under license number B71-4730653, and operated with endorsements for victualling, which includes food and beverage services. The license was canceled on October 2, 2023, and fell under the category of eating or drinking establishments with operation restrictions, including a seating capacity over 30 and a shared address.
Notable features of the business included its location on the Main Level of The West Mall in Etobicoke, a bustling retail and dining hub. The establishment operated Monday from 10:00 AM to 10:00 PM, though specific hours for other days were not provided in the licensing records. While the license was canceled in 2023, the historical information highlights its role as a food and beverage service within the Nordstrom retail space, aligning with the brand’s broader offerings in the area. This listing reflects the business’s operational history as documented by the City of Toronto.
Location Reviews
Nordstrom’s reviews present a mixed sentiment, with both positive and negative feedback. A positive review from November 2025 highlights a successful online purchase experience, praising the quick delivery of Dr. Martens shoes at a great price and expressing satisfaction with the overall service. This review reflects favorable experiences with Nordstrom’s online ordering and product availability. Conversely, a negative review from February 2021 criticizes the customer service in the designer shoe department at a South Carolina location. The reviewer expressed disappointment with the staff’s lack of attention and urgency, which led to dissatisfaction with the shopping experience.
Commonly mentioned positives include efficient delivery, competitive pricing, and a positive first-time online ordering experience. Negatives primarily focus on customer service issues, particularly in the designer shoe department, where the reviewer felt rushed and unsupported. Other content provided (e.g., store hours, closure notices, and unrelated restaurant information) is not a review and is not included in the summary.