Profile
Dillard’s Virginia Beach VA US
Dillard’s, located at 701 Lynnhaven Pkwy in Virginia Beach, VA (23452), is a full-service department store nestled within Lynnhaven Mall. The store offers a wide range of fashion and clothing for men, women, and children, along with an extensive selection of footwear and accessories. Shoppers can find curated collections from top brands, making it a go-to destination for stylish and affordable apparel and footwear needs.
With convenient hours from Monday to Saturday, the store is open 11 a.m. to 8 p.m., providing extended late-night shopping opportunities for busy customers. On Sundays, the store operates from 12 p.m. to 6 p.m. Notably, Dillard’s is a key anchor store in Lynnhaven Mall, offering a seamless shopping experience with easy access to other retail and dining options. For directions or additional details, a map and contact information are available online.
This location emphasizes accessibility and variety, catering to both casual and special occasion shopping needs. Whether browsing for the latest fashion trends or seeking comfortable footwear, Dillard’s in Virginia Beach delivers a comprehensive retail experience in a convenient, family-friendly mall setting.
Location Reviews
Dillard’s Lynnhaven Mall location has received mixed reviews, with overall sentiment leaning slightly positive but marked by notable contrasts. Commonly mentioned positives include consistently praised customer service, described as “world class” and “old school care,” with specific recognition of employees like Miss Darlene and Kristine French for their attentiveness and helpfulness. Multiple reviewers highlighted a welcoming shopping environment, spacious layouts, and a wide selection of products, including fashion items and seasonal colors. Additionally, services such as personal shopping, beauty consultations, and gift wrapping were frequently noted as valuable additions.
However, one significant negative experience was reported regarding the return policy. A reviewer expressed frustration with being denied a return for a Christmas gift received after December 24th, calling the policy illogical and leading to a decision to shop elsewhere. This issue stands out as the most frequently cited concern. Other reviews were largely positive, with comments on helpful staff, pleasant shopping experiences, and convenient amenities like tidy restrooms and proximity to other stores. While the majority of feedback emphasizes satisfaction with service and product offerings, the return policy issue highlights a critical area for improvement.