Profile
Nordstrom Rack Vienna VA US
Nordstrom Rack, located at 8027 Leesburg Pike in Vienna, VA, offers a curated selection of discounted apparel, accessories, and cosmetics from top-tier brands. As part of the Tysons Corner location, the store provides shoppers with access to seasonal sales, exclusive designer collections, and a wide range of products tailored to diverse fashion preferences. The establishment operates daily from 10:00 AM to 9:00 PM, ensuring convenient shopping hours for customers in the area.
Geanna Palomba serves as the primary contact for Nordstrom Rack Tysons Corner, offering support for inquiries and business-related matters. The location generates approximately USD 94,226 in annual revenue and employs around six individuals, reflecting its role as a community-focused retail destination. With its emphasis on value-driven shopping and a carefully selected inventory, Nordstrom Rack caters to budget-conscious consumers seeking high-quality items at reduced prices.
Notable for its accessible pricing and rotating inventory, the store distinguishes itself through frequent promotions and a focus on customer satisfaction. While the address is in Vienna, the Tysons Corner branding underscores its integration into the broader retail hub, making it a convenient stop for shoppers in the region.
Location Reviews
Nordstrom Rack receives mixed reviews, with users highlighting both positive and negative aspects of their experiences. Positives include favorable mentions of the store’s selection, particularly in men’s clothing and clearance items, competitive pricing, and some locations offering convenient features like two-story layouts, underground parking, and well-organized sections. Several reviewers praised the staff’s availability and helpfulness, though some noted that service can be inconsistent or minimal, depending on the location. The store’s emphasis on returns, same-day pickup, and digital payment options is also frequently cited as a convenience.
However, significant criticisms center on customer service, with multiple reviews expressing frustration over unhelpful or unresponsive staff, difficulties with exchanges (e.g., requiring receipts for tagged items), and poor resolution of order issues such as late deliveries, incorrect items, and out-of-stock products. Online shopping experiences are frequently marred by logistical challenges, including shipping delays and unavailability of items after purchase. Some reviewers also mention inconsistencies in clearance pricing and the absence of expected accessories, such as sunglasses cases. While certain locations are noted for improvements in leadership and staff performance, the overall sentiment remains mixed, with users reporting both satisfying shopping experiences and notable operational shortcomings.