Profile
Dillard’s San Antonio TX US
Dillard’s, located at 6301 NW Loop 410, Suite D, San Antonio, TX 78238, is a full-service department store offering a wide range of high-quality products for men, women, and children. The store provides an extensive selection of clothing, accessories, footwear, home goods, and cosmetics, catering to diverse fashion and lifestyle needs. With a commitment to customer satisfaction, Dillard’s offers personalized styling services, exclusive brand collections, and convenient shopping experiences. Contact the store directly at (210) 681-7970 for inquiries or assistance.
Open Monday through Saturday from 11:00 am to 8:00 pm and Sunday from 12:00 pm to 6:00 pm, Dillard’s maintains consistent hours to accommodate busy schedules. The location features 10 available photos for directory listings, providing visual context for visitors. As a trusted retailer, the store emphasizes quality, value, and a welcoming environment, making it a popular destination for shoppers in the San Antonio area.
Location Reviews
The reviews for Dillard’s present a mixed sentiment, with both positive and negative feedback. Positively, several customers highlight the store’s long-term loyalty, emphasizing its role as a family-friendly destination for generations. Reviews praise the wide selection of merchandise, quality products, and attentive customer service, with specific mentions of helpful staff in departments like kids’ shoes and commendations for consistent sales and brand offerings. However, some criticisms focus on return policies, such as a customer’s frustration over being unable to exchange a new belt after three months due to strict guidelines. Additional concerns include perceptions of low employee morale, with one reviewer describing the store as “close to becoming an outlet” and noting a lack of enthusiasm among staff compared to other locations.
Overall, the sentiment leans toward positive but with notable reservations. Commonly mentioned positives include the store’s extensive inventory, quality of goods, and friendly service, while negatives revolve around inflexible return policies and perceived declines in employee engagement. The reviews also include non-customer content, such as business hours and location details, which are not directly relevant to customer experiences.