Profile
Dillard’s Lubbock TX US
Dillard’s, located at 6002 Slide Rd, Lubbock, TX 79414, is a full-service department store offering a wide range of products, including clothing, footwear, accessories, home goods, and cosmetics for men, women, and children. The store features curated selections from top national and designer brands, providing shoppers with access to fashion-forward trends and everyday essentials. With a focus on quality and value, Dillard’s caters to diverse customer needs, making it a go-to destination for apparel, beauty, and household items in the Lubbock area.
Open Monday through Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, the store maintains consistent hours for convenience. Customers can contact Dillard’s directly at (806) 792-6871 for inquiries or assistance. As a trusted retail destination, the Lubbock location offers a welcoming shopping experience with a commitment to customer service and product variety.
Location Reviews
Dillard’s reviews include a mix of positive and negative experiences. Positive feedback highlights efficient and helpful staff, a wide selection of styles, and appreciation for knowledgeable sales associates, such as a fragrance consultant who provided personalized recommendations. Customers also note the quality of products, though some mention they are “a little pricey.” However, one review from December 2018 describes a negative experience at the Lubbock, Texas store, where a customer reported being overheard making a discriminatory comment by a manager, leading to feelings of embarrassment and a decision not to shop there. This incident is presented as an outlier but underscores concerns about staff conduct. Overall sentiment appears mixed, with strong praise for service and product variety balanced by a significant, though isolated, complaint about customer treatment.