Profile
Dillard’s Houston TX US
Dillard’s at Willowbrook Mall, located at 7925 FM 1960 West in Houston, TX 77070, is a premier department store offering a curated selection of apparel, footwear, accessories, and home goods for men, women, and children. Known for its blend of high-end and accessible brands, the store provides shopping experiences that cater to diverse tastes and occasions. As a key anchor of Willowbrook Mall, Dillard’s offers convenient access to a wide range of retail, dining, and entertainment options within the bustling Houston suburb.
The store operates extended hours Monday through Saturday from 11:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM, accommodating both casual and extended shopping trips. With its strategic location in a major shopping destination, Dillard’s at Willowbrook Mall serves as a go-to spot for fashion-forward shoppers seeking quality products and a seamless retail experience.
Location Reviews
Dillard’s has 360 reviews on ConsumerAffairs, with an overall rating of 1.7 out of 5. The distribution of ratings indicates that 79% of reviews are 1-star, while only 15% are 5-star and 3% each are 2-star and 3-star. This suggests a predominantly negative sentiment, though specific details about the content of the majority of reviews are not provided in the given text.
A few positive mentions include a customer praising the opportunity to purchase designer clothing at discounted prices and another highlighting a makeup demonstration by an employee named Kenneth, who was described as highly skilled. However, these examples are sparse and not representative of the overall trend. The lack of detailed negative feedback in the provided text limits further analysis, but the low average rating implies widespread dissatisfaction among reviewers.