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Alterations at Nordstrom White Plains NY US
Alterations at Nordstrom located at 135 Westchester Ave, Suite A, White Plains, NY, offers professional tailoring, alterations, and custom fittings for men’s and women’s apparel. Conveniently situated within a Nordstrom store, the service provides expert seamstresses and tailors who specialize in precise adjustments, costume repairs, and bespoke modifications to ensure a perfect fit for all clothing needs.
Open Monday through Saturday from 10:00 AM to 7:30 PM and Sunday from 12:00 PM to 6:00 PM, the Alterations team caters to both walk-in and scheduled appointments. Notable for its attention to detail and high-quality craftsmanship, the service is ideal for customers seeking tailored solutions for wedding gowns, suits, dresses, and more. Located in a bustling retail hub, Alterations at Nordstrom combines the convenience of a major department store with personalized, premium tailoring expertise.
Location Reviews
The reviews for Alterations at Nordstrom in White Plains, NY, are limited but include a mix of positive and negative feedback. One review from October 2019 criticizes the tailoring staff for exhibiting an “imperialistic attitude,” suggesting racial bias in their treatment of customers. Another review from June 2019 highlights inconvenience, as the reviewer had to pay for parking and travel an extra 30 minutes to return an item for a tag removal. In contrast, a positive review from April 2019 praises the shoe department’s extensive selection, though the reviewer humorously notes their own compulsive shopping habits.
Overall sentiment appears mixed, with significant concerns raised about customer service and accessibility of alteration services, alongside isolated praise for the shoe department’s offerings. Commonly mentioned positives include the store’s emphasis on safety measures, such as mask and glove use for employees, and options like contactless curbside pickup or complimentary shipping for completed alterations. Negatives center on perceived racial insensitivity, logistical challenges for customers, and limited detailed feedback on the quality of alteration work itself. The reviews suggest that while Nordstrom’s operational policies are well-communicated, specific service experiences remain inconsistent.