Profile
Dillard’s St. Louis MO US
Dillard’s, located at 220 S County Ctr, Saint Louis, MO 63129, is a well-established department store offering a wide range of high-quality products, including fashion, accessories, home goods, and more. Spanning two levels, the store provides ample space for shopping, featuring curated selections for men, women, and children, as well as exclusive designer brands and seasonal promotions. As a trusted retailer, Dillard’s combines style and value, catering to diverse customer needs with its extensive inventory and personalized service.
The store is open Monday through Saturday from 11:00 am to 8:00 pm and Sundays from 12:00 pm to 6:00 pm. Customers can contact Dillard’s directly at (314) 487-1600 for inquiries or assistance. Conveniently situated in the heart of St. Louis, the two-level location enhances the shopping experience with easy navigation and accessible amenities, making it a popular destination for both locals and visitors.
Location Reviews
Dillard’s receives a mixed but generally neutral sentiment based on available reviews, with both positive and negative aspects highlighted by customers. Positives include praise for the store’s clearance section, where brand-name designer apparel is available at significantly reduced prices, and occasional mentions of friendly staff, such as a kind employee in the cologne department. Some reviewers appreciate the store’s inventory, noting a wide range of products from fashion to home goods, though others find the selection limited compared to other Dillard’s locations or top-tier retailers.
However, several criticisms are consistently mentioned. Multiple reviews describe the store and its merchandise as “tired,” with one customer expressing frustration over the lack of expansive product offerings and another stating that the store feels outdated. Negative experiences with customer service also appear, including an incident where an employee allegedly restricted access to changing rooms. Additionally, some reviewers compare Dillard’s unfavorably to competitors like Nordstrom’s (for pricing) and Macy’s (for overall shopping experience), though these comparisons are not universally shared. The store’s 3.0-star Yelp rating reflects this balanced feedback, with a mix of 3- and 4-star reviews acknowledging both its strengths and areas for improvement.