Profile
Dillard’s Clearwater FL US
Dillard’s, located at 27001 US Highway 19 N in Clearwater, FL 33761, is a premier department store offering a wide range of high-quality products, including apparel, footwear, accessories, home goods, and cosmetics. The store features well-known brands and curated collections for men, women, and children, catering to diverse fashion and lifestyle needs. With a focus on customer service and quality, Dillard’s provides a shopping experience that combines convenience with curated selections.
Open Monday through Saturday from 11:00 am to 8:00 pm and Sunday from 12:00 pm to 6:00 pm, the Clearwater location is easily accessible to local residents and visitors. Customers can contact the store directly at (727) 796-2242 for inquiries or assistance. This location serves as a key retail destination in the area, offering a blend of shopping, style, and service.
Location Reviews
Dillard’s receives mixed reviews, with overall sentiment ranging from highly positive to notably negative, depending on the customer’s experience. Positively, several reviewers highlight exceptional service from specific employees, such as Evan Rhodes in the suit department and Amber Mating in the children’s section, who were described as knowledgeable, patient, and attentive. Multiple five-star reviews praise the store’s selection, helpful staff, and personalized assistance, with one customer expressing enthusiasm about a positive shopping experience facilitated by two sales associates who spent significant time understanding their needs. These accounts suggest that Dillard’s can deliver strong customer service when staff are engaged and committed.
However, negative feedback is also present, with one detailed one-star review criticizing a sales associate for being dismissive and unhelpful during a shoe purchase. The customer described the associate as rude and focused on meeting sales targets, leading to a poor experience and a decision to shop elsewhere. This review underscores variability in service quality, as the negative encounter contrasted sharply with the positive ones. While most reviews emphasize satisfaction with staff and product offerings, the presence of both laudatory and critical feedback indicates that service quality may depend on individual employees or departments.