Profile
Nordstrom Los Angeles CA US
Nordstrom Inc & Subsidiaries, located at 189 The Grove Dr, Suite P80, Los Angeles, CA 90036-6229, is a trusted Prosthetic/Orthotic Supplier serving the Los Angeles area. The practice specializes in providing customized orthotic and prosthetic solutions, catering to patients with mobility needs through advanced medical devices and personalized care. Contact information for the location is available at (323) 930-2230, ensuring direct access for inquiries or appointments.
The organization is registered under the National Provider Identifier (NPI) 1316963770, which was assigned on July 15, 2006, and last updated on June 16, 2015. As a subsidiary of Nordstrom Inc, the practice operates within a broader network dedicated to healthcare services, emphasizing quality and patient-centered care in the field of orthotics and prosthetics. This location reflects the company’s commitment to accessible, professional medical support in Southern California.
Location Reviews
Nordstrom’s reviews reflect a mixed experience, with both positive and negative feedback across various departments and services. Positives include praise for the Bar Verde restaurant, highlighted for its farm-fresh food, creative cocktails, and Nordstrom gift card usability, as well as commendations for the nail salon services (specifically Van and Sophia) and the personalized care shown by the Jo Malone counter staff. Some customers also noted the store’s modernization and overall shopping environment, though concerns were raised about the removal of the customer service area and the absence of plus-size and petite sections.
Negative feedback focused on inconsistent service quality, particularly in departments like makeup, kids’ shoes, and women’s shoes, where customers described encounters with unresponsive or overly intrusive staff, long wait times, and a lack of assistance. The Armani counter and customer service were criticized for errors, poor communication, and inadequate resolution of return/exchange issues. While many appreciated Nordstrom’s reputation for customer service, several reviews emphasized disappointment with specific interactions, underscoring variability in staff training and execution. Overall, the sentiment is split, with notable strengths in select areas but recurring concerns about service reliability and department-specific experiences.