Profile
Dillard’s Myrtle Beach SC US
Dillard’s, located at 100 Coastal Grand Cir, Myrtle Beach, SC 29577, is a premier department store offering a curated selection of clothing, accessories, home goods, and more for men, women, and children. As part of the Coastal Grand shopping complex, the store provides a convenient destination for shoppers seeking high-quality products and personalized service. Open Monday through Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, Dillard’s caters to both locals and visitors with extended hours during the week.
Known for its exceptional customer service and diverse inventory, Dillard’s has earned positive ratings and reviews from patrons, reflecting its reputation for value and quality. The store’s location within Coastal Grand offers additional shopping and dining options, enhancing the overall retail experience. For directions, maps, and contact information, visitors can access the store’s details through online directories or the Coastal Grand website. Whether browsing seasonal collections or seeking everyday essentials, Dillard’s remains a trusted destination in Myrtle Beach.
Location Reviews
Dillard’s receives predominantly positive feedback, with many reviews highlighting exceptional customer service, knowledgeable staff, and a diverse selection of products. Multiple customers praised specific employees, such as Logan at the Jo Malone counter in Myrtle Beach, SC, for his warmth, expertise, and personalized assistance, as well as Abe El-Helwi for his help with formal attire. Others noted the store’s strong dress and bra departments, along with the availability of new items and brands in women’s clothing, cosmetics, sunglasses, and shoes. The store manager, Theresa, was commended for resolving issues efficiently and politely. Overall, the sentiment reflects a generally favorable experience, with many customers expressing satisfaction with both the products and service.
However, some reviews mention occasional inconsistencies in customer service. One customer expressed disappointment with a return process at the cash register, where a cashier questioned the need for a receipt despite the item’s pop label indicating eligibility for a 30-day return policy. This experience contrasted with the generally positive portrayals of Dillard’s service standards, suggesting that while most interactions are commendable, there may be isolated instances of miscommunication or lapses in adherence to established policies.