Profile
Dillard’s Cheyenne WY US
Dillard’s, located at 1400 Dell Range Blvd, Cheyenne, WY, 82009, is a premier department store nestled within Frontier Mall. The store offers a wide range of fashion and clothing options for men, women, and children, alongside an extensive selection of footwear and accessories. Known for its curated collections and competitive pricing, Dillard’s caters to diverse tastes with seasonal promotions and exclusive brand partnerships.
Store hours are Monday through Saturday from 11 a.m. to 8 p.m., with extended “Latenight” hours on select evenings. On Sundays, the store operates from 12 p.m. to 6 p.m., providing flexible shopping opportunities for customers. Notable features include a convenient location within Frontier Mall, ample parking, and easy access via map directions. For additional details, visitors can contact the store directly or explore its offerings online.
Dillard’s combines a commitment to quality retail experiences with a focus on customer service, making it a go-to destination for fashion-forward shoppers in the Cheyenne area.
Location Reviews
Dillard’s in Cheyenne, Wyoming, has received a mix of positive and negative feedback based on available reviews. Overall sentiment appears generally positive, with multiple reviewers praising the store’s friendly and helpful staff, particularly highlighting exceptional service from employees in departments such as lingerie, shoes, and customer service. Some reviewers specifically commended individual staff members for their professionalism, humor, and dedication to assisting customers, including a positive experience with elderly shoppers. The store’s selection of merchandise and general cleanliness were also noted as strengths by some visitors.
However, several reviews mentioned limitations in product availability, particularly noting a scarcity of Tommy Bahama clothing and sizes, which contrasted with expectations for a Dillard’s location. A few negative experiences were reported, including one instance of poor customer service involving a reportedly rude manager and another complaint about being ignored by staff. These concerns, while less frequent, indicate variability in service quality. The Yelp reviews, which average a 3.5-star rating, reflect this duality, with some praise for the store’s ambiance and offerings balanced by occasional criticisms of staff interactions and inventory gaps.