Profile
Dillard’s Newport News VA US
Dillard’s, located at 12300 Jefferson Ave, Suite 300, Newport News, VA 23602, is a full-service department store offering a wide range of products, including apparel, footwear, accessories, home décor, and seasonal goods for men, women, and children. The store is open Monday through Saturday from 11:00 AM to 8:00 PM and Sundays from 12:00 PM to 6:00 PM, providing convenient shopping hours for customers.
Notable for its curated selections and customer-centric service, Dillard’s caters to diverse tastes with designer brands, exclusive collections, and in-store promotions. Shoppers can enjoy personalized assistance, styling services, and a seamless shopping experience. For directions, maps, and additional details, visitors are encouraged to visit the store’s website or contact the location directly. Customer ratings and reviews are available online, offering insights into the store’s reputation and service quality.
Location Reviews
Dillard’s receives predominantly positive feedback in the provided reviews, with multiple 5-star ratings highlighting exceptional customer service, knowledgeable staff, and a welcoming shopping environment. Reviewers frequently praise the friendly and attentive employees, particularly in the men’s department and shoe section, who are noted for their expertise in helping customers find appropriate outfits, such as wedding suits, formal attire, and tailored separates. Specific mentions of employees like Jim and others commend their personalized assistance, efficiency, and ability to exceed expectations. The men’s shoe department is also praised for its well-maintained selection, described as superior to competitors like Macy’s.
A minor comparative critique is noted in one review, which states that Macy’s men’s clothing department is slightly better, though this is balanced by praise for Dillard’s shoe offerings. Overall, the sentiment is strongly positive, with common themes emphasizing the value of personalized service, product knowledge, and a pleasant shopping experience. No significant negative aspects are mentioned in the available reviews.