Profile
Dillard’s Plano TX US
Dillard’s, located at 2501 Dallas Pkwy, Plano, TX 75093, is a premier department store situated within Shops At Willowbend. The store offers a wide range of fashion, clothing, and footwear for men, women, and children, featuring curated selections from top designers and everyday brands. As a full-service retail destination, Dillard’s provides a seamless shopping experience with competitive pricing, seasonal promotions, and personalized customer service.
Store hours are Monday through Saturday from 11 a.m. to 8 p.m., and Sunday from 12 p.m. to 6 p.m. Notably, the store is accessible via a map available online, making it easy for visitors to locate. While specific details about “Latenight” features are not provided, the store’s consistent hours and convenient location make it a popular choice for shoppers in the Plano area. For additional information, customers can visit the store’s website or contact the mall directly.
Dillard’s in Shops At Willowbend caters to a diverse clientele, combining style and value with its extensive department store offerings. Its prime location and extended evening hours on weekdays position it as a go-to destination for both casual and special occasion shopping.
Location Reviews
Dillard’s Department Store in Plano, Texas, has received mixed feedback based on available reviews, with an overall sentiment leaning slightly negative due to a 2.5-star rating from 41 Yelp reviews. Positives include praise for the store’s selection of formal clothing for children, such as polo shirts and suits, and commendations for employee helpfulness, even as the store prepares to close. Some customers highlighted the variety of dresses and fabrics available, as well as a positive return experience involving an online purchase and QR code verification. However, several criticisms were noted, including logistical issues like the closure of the mall entrance, which forced customers to use less convenient exterior entrances during inclement weather. Additionally, some reviews mentioned poor customer service, limited staffing (e.g., only one register operational), and a lack of adequate assistance during returns or shopping. The store’s impending closure also appears to be a point of concern for some customers, though others appreciated the professionalism of the staff during this transition.