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Alterations at Nordstrom Tigard OR US
Alterations at Nordstrom
Located at 9700 SW Washington Square Rd, Suite A, Tigard, OR 97223, Alterations at Nordstrom offers expert tailoring, alterations, and clothing repair services for men, women, and children. As part of the trusted Nordstrom brand, the service emphasizes precision, quality craftsmanship, and personalized attention to detail. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM, providing flexible hours to accommodate busy schedules.
Conveniently situated in Tigard, this location serves as a hub for shoppers seeking professional garment adjustments, with easy access to nearby retail and dining options. While specific customer ratings and reviews are available through the Nordstrom website and business directories, the service is consistently praised for its reliability and customer-focused approach. For directions, maps, or additional contact details, visitors can explore the Nordstrom platform or local listings.
Location Reviews
The reviews for Alterations at Nordstrom present a mixed but predominantly negative sentiment, with several customers expressing dissatisfaction with the service quality and staff interactions. While one reviewer noted a positive experience with the alteration service in the past, recent feedback highlights inconsistencies in workmanship, with reports of misaligned stitches, asymmetrical seams, and small holes in altered garments. A customer specifically criticized the tailor “Giao,” suggesting that the quality of service depends heavily on the individual assigned to the task. Additionally, multiple reviews mention unhelpful or dismissive staff, including instances where employees were unresponsive during appointments or contradicted the store’s website by claiming services (e.g., tapering) were unavailable.
Common complaints include poor communication, delays in service, and a lack of professionalism. One reviewer described a failed appointment where employees were on their phones and no tailor was available for over 10 minutes, while another reported significant errors in a dress that caused undue stress before an event. Despite these negative experiences, some reviews from earlier years (2020) praise Nordstrom’s overall shopping environment and customer service, though these are unrelated to the alterations department. Overall, the sentiment reflects disappointment with the inconsistency of service quality and the need for improved training or oversight to meet customer expectations.