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Nordstrom Rack New York NY US
Nordstrom Rack, located at 60 E 14th St in Union Square, New York, NY, is a premier destination for footwear and apparel, offering a curated selection of designer and branded items at discounted prices. Specializing in shoes, the store provides personalized assistance through its fit specialists and Certified Pedorthist, who offer expert guidance on footwear solutions tailored to individual needs, including medical perspectives for prevention and custom care. This unique service ensures customers receive informed recommendations for comfort, support, and style.
Open Monday through Saturday from 10 a.m. to 9 p.m. and Sunday from 11 a.m. to 7 p.m., the location caters to shoppers seeking both everyday and luxury footwear options. Additional resources such as catalogs, price listings, maps, reviews, and GPS directions are available to enhance the shopping experience. Nordstrom Rack Union Square stands out as a convenient, comprehensive destination for those prioritizing quality, value, and expert footwear advice.
Location Reviews
Nordstrom Rack receives a predominantly positive overall sentiment, with a 4.7 rating based on 256 reviews. Commonly mentioned positives include its convenient location at Empire Outlets, proximity to ferry services, and the availability of a free ferry ride with a view of the Statue of Liberty. Many reviewers praise the store’s selection of items, describing the shopping experience as pleasant and the location as advantageous for visitors. Some highlight unexpected finds, such as matching accessories, and express hope for the store’s continued operation.
However, one notable negative experience involves a customer who reported confusion with a 40% off promotion. The cashier miscalculated the discount, leading to an incorrect charge, which the customer later corrected. This incident highlights a potential issue with staff training or clarity in promotional policies. While this review is an outlier compared to the majority of positive feedback, it underscores the importance of accurate customer service. Overall, the store is perceived as a valuable destination with minor exceptions in service execution.