Profile
Dillard’s Las Cruces NM US
Dillard’s, located at 700 S Telshor Blvd, Las Cruces, NM 88011, is a trusted department store offering a wide range of products and services, including clothing, home goods, cosmetics, and accessories for the entire family. Open Monday through Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, the store provides flexible shopping hours to accommodate busy schedules. Customers can contact Dillard’s directly at (575) 522-5400 for assistance or inquiries.
Notable for its extended hours and diverse product selection, Dillard’s serves as a one-stop destination for fashion, beauty, and home essentials. The store’s convenient location and commitment to quality make it a popular choice for residents and visitors in Las Cruces. With a focus on customer service and a curated selection of items, Dillard’s continues to be a staple in the community for retail shopping.
Location Reviews
Dillard’s Department Store receives a mixed overall sentiment based on available reviews, with a 3.5-star rating from Yelp (6 reviews). Positives frequently highlighted include the quality of customer service, particularly in departments like cosmetics and handbags, where staff such as Kassie and Gabby are praised for being helpful and attentive. The store is also noted for its selection of clothing, accessories, and home goods, with some reviewers appreciating the variety of brands and products. However, several negatives are mentioned, including complaints about high prices for certain items (e.g., a $100 sweater) and the absence of specific brands like Metal Mulisha, which led to a loss of a star in some reviews. Additionally, some customers criticized the dated appearance of the store and described overly aggressive loss prevention practices, while others expressed disappointment with the limited or unattractive selection of formalwear in certain locations.
The reviews reflect a generally positive but inconsistent experience, with praise for personalized service and product availability balanced by concerns about pricing, store ambiance, and staff behavior. Notably, while some reviewers recommend the store for shopping and special occasions, others emphasize the need for improvements in inventory management and employee training. The mixed feedback suggests that while Dillard’s maintains a strong reputation for customer service in certain areas, challenges related to product selection, pricing, and store conditions persist in some locations.