Profile
Dillard’s Crestview Hills KY US
Dillard’s, located at 2900 Town Center Blvd, Crestview Hills, KY, is a full-service department store offering a wide range of products, including apparel, footwear, home décor, and accessories for men, women, and children. The store provides a curated shopping experience with a focus on quality and style, catering to diverse customer needs. Hours of operation are Monday through Saturday from 11 a.m. to 8 p.m., and Sunday from 12 p.m. to 6 p.m., making it accessible for both weekday and weekend visits.
Local residents frequently praise Dillard’s for its attentive customer service, competitive pricing, and extensive product selection. The store’s convenient location in Crestview Hills, combined with its commitment to offering seasonal promotions and exclusive brands, has made it a go-to destination for shoppers in the area. For directions, maps, and additional contact information, visitors can refer to the business directory listing.
Location Reviews
Dillard’s is a fashion retailer offering a wide range of clothing, shoes, handbags, and home goods from national and exclusive brands. The store at Crestview Hills Town Center in Kentucky includes a salon providing services such as hair color, pedicures, and massages. Customer reviews highlight generally positive experiences, particularly praising the friendly and helpful sales associates, especially in the men’s clothing section. Some customers note that service quality can vary, though the store is described as well-staffed, making it easy for shoppers to receive assistance. Specific examples of positive service include staff going above and beyond to help with purchases, such as locating a Columbia jacket or assisting with last-minute prom suit shopping. A notable compliment was given to a sales associate (“bra lady”) for her expertise and customer-focused approach in helping a customer find the right strapless bra.
However, reviews of the salon services are mixed. While some customers, like Melanie Margolen, praise the professionalism and skill of stylists (e.g., Jill’s haircut), others, such as Martha Gilbert, report poor results despite the technician’s friendliness (e.g., a poorly executed gel manicure). TUCKY also shared a negative experience, citing two unsatisfactory haircuts that led to financial frustration. These inconsistencies in salon service contrast with the generally favorable feedback on retail assistance. Overall, Dillard’s is viewed as a destination for quality products and helpful staff, though salon experiences remain a point of variability. The store’s overall sentiment leans positive, with strengths in customer service and product selection, but with notable concerns about the reliability of salon services.