Profile
Dillard’s Montgomery AL US
Dillard’s, located at 3000 Eastdale Mall in Montgomery, AL 36117, is a premier department store offering a wide range of high-quality apparel, footwear, accessories, and home goods for men, women, and children. As a trusted retailer, Dillard’s provides curated selections from well-known brands, along with personalized styling services and exclusive promotions. The store is part of the Eastdale Mall shopping complex, offering a convenient destination for shoppers seeking fashion, beauty, and lifestyle products in the Montgomery area.
Dillard’s is open Tuesday through Sunday, with hours from 12:00 pm to 7:00 pm daily, except Sunday, when it closes at 6:00 pm. The store is closed on Mondays. Customers can contact Dillard’s directly at (334) 277-7200 for assistance or inquiries. With 21 photos available for reference, the location provides a welcoming environment for browsing and shopping. Visitors are encouraged to plan their visits around the store’s schedule to take full advantage of its offerings.
Location Reviews
Dillard’s receives predominantly positive feedback, with multiple reviews highlighting the store’s clean, well-organized environment, friendly and helpful staff, and extensive selection of merchandise. Customers frequently praise the professionalism and attentiveness of employees, particularly in departments like lingerie, where personalized service and expertise in product knowledge are noted. The store is described as offering a wide range of items suitable for various occasions, with favorable comments on pricing during sales and the availability of quality products. Reviews also emphasize the welcoming atmosphere, with staff members often noted for their smiles and willingness to assist.
However, one review mentions a negative experience involving an associate whose unprofessional and hostile behavior during a customer interaction was described as inappropriate and inconsistent with the store’s usual standards. This incident is presented as an isolated case, as other reviews consistently reflect positive experiences. Overall, the sentiment is largely favorable, with the majority of feedback underscoring strong customer service, cleanliness, and product variety, though the single negative incident highlights the importance of maintaining consistent staff conduct.