Profile
Dillard’s Columbia SC US
Dillard’s, located at 100 Columbiana Cir, Suite 104, Columbia, SC 29212, is a premier department store offering a wide range of high-quality apparel, footwear, accessories, and home goods for men, women, and children. Known for its curated selection of both designer and everyday brands, the store provides a shopping experience that combines style, value, and convenience. Customers can browse seasonal collections, access exclusive promotions, and take advantage of personalized styling services.
The store operates extended hours Monday through Saturday, from 11:00 am to 8:00 pm, and is open Sunday from 12:00 pm to 6:00 pm, making it accessible for shoppers with varying schedules. For inquiries or assistance, visitors can contact Dillard’s directly at (803) 732-7037. Conveniently situated in Columbia’s retail corridor, the location serves as a hub for fashion-forward shopping in the Midlands region.
Location Reviews
Dillard’s Department Store, based in Columbia, S.C., has a mixed reputation according to 16 reviews (3.5 stars overall), with both positive and negative feedback highlighting key aspects of the shopping experience. Positives include praise for organized layouts, helpful and friendly staff, and occasional sales events such as Black Friday promotions. Some reviewers noted the store’s size and variety of products, with one describing it as “exceptionally large” and well-stocked. Others appreciated the presence of amenities like restaurants and salons within the store, as well as the availability of online shopping and delivery options. However, several reviews emphasized concerns about pricing, with some customers finding even clearance items overpriced and expressing dissatisfaction with the value proposition.
Negative feedback centered on customer service issues, including inconsistent treatment based on perceived socioeconomic status, with one reviewer accusing the store of discriminatory practices. Others criticized the store layout, such as the relocation of men’s clothing to a non-adjacent location, which posed challenges for elderly or mobility-impaired shoppers. Additional complaints included overbearing sales staff, a dated appearance of some stores, and a lack of flexibility in tailoring services. While some reviewers highlighted the store’s convenience and accessibility, others found the experience frustrating due to poor navigation, high prices, and unhelpful interactions with employees. Overall, the reviews reflect a divided experience, with strengths in service and selection tempered by concerns about pricing, layout, and customer treatment.