Profile
Dillard’s Temple TX US
Dillard’s, located at 3111 S 31st St, Suite 3001, Temple, TX 76502, is a full-service department store offering a wide range of products, including clothing, footwear, accessories, home goods, and beauty items for the entire family. Known for its curated selections and quality merchandise, the store caters to both everyday needs and special occasions, providing a shopping experience that combines style and value.
The Temple location is open Monday through Saturday from 11:00 AM to 8:00 PM and Sundays from 12:00 PM to 6:00 PM, ensuring flexible access for customers. Situated in a convenient area of Temple, the store is easily accessible by car, with parking available on-site. For detailed directions or additional information, visitors can use mapping services or contact the store directly.
Location Reviews
Dillard’s in Temple, Texas, has received a mixed range of reviews, with an overall average rating of 3.0 based on 14 Yelp reviews. Positives frequently mentioned include commendable customer service from specific staff members, such as Brittany (an assistant manager) and Latasha (from the shoe department), who were praised for their professionalism, helpfulness, and willingness to go above and beyond for customers. Some reviewers, like Steven R., noted that despite initial skepticism due to negative reviews, their experience was unexpectedly positive. However, several negative reviews highlight issues such as perceived rudeness from employees and unmet expectations, as seen in Jan H.’s account of a disappointing trip to locate specific shoes. The store’s product selection, brand offerings, and amenities (such as restaurants and salons in some locations) are not explicitly detailed in the reviews but are part of the retailer’s general profile.
The sentiment remains neutral, with no clear majority of positive or negative feedback. While a few reviews express gratitude for individual staff interactions, others criticize service quality and reliability. Notably, some reviews are incomplete or unclear, such as Katrina K.’s mention of being a “regular at MAC and Freep,” which may refer to a different brand or location and lacks context. The store’s operational details, including its long-standing history and product range, are outlined in its website information but are not directly reflected in the customer reviews provided. Overall, the experience at Dillard’s appears to vary significantly depending on staff interactions and individual expectations.