Profile
Dillard’s Houston TX US
Dillard’s, located at 900 Memorial City Way in Houston, TX 77024, is a well-established department store offering a wide range of products for men, women, and children. The store features an extensive selection of clothing, accessories, home goods, and footwear, catering to diverse tastes and needs. As a prominent retail destination, Dillard’s provides a shopping experience that combines quality, style, and value.
Open Monday through Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, the store is conveniently situated in the Memorial City area, a bustling hub for shopping and dining in Houston. Customers can contact Dillard’s directly at (713) 464-1851 for inquiries or assistance. With its prime location and extended hours, the store remains a go-to destination for shoppers in the region.
Location Reviews
Dillard’s has received 360 reviews on ConsumerAffairs, with an overall rating of 1.7 out of 5. The majority of reviews (79%) are 1-star, while 15% are 5-star, and only 3% each are 2-star and 3-star. No 4-star reviews were recorded. The low rating suggests widespread dissatisfaction, though specific negative details are sparse. A few positive mentions highlight access to discounted designer clothing, quality products, and occasional goodwill gestures from staff, such as a complimentary item during a purchase.
Despite the high proportion of 1-star reviews, the content of the critiques is limited, with only a handful of detailed comments provided. Positives include praise for product quality and specific staff interactions, such as a customer expressing appreciation for a necktie purchase and a staff member’s approachability. However, the absence of broader negative feedback or detailed complaints about service, pricing, or shopping experiences makes it challenging to identify common issues. The overall sentiment reflects significant dissatisfaction, but the lack of elaboration on negative aspects limits a deeper understanding of the reasons behind the low ratings.