Profile
Dillard’s Fort Worth TX US
Dillard’s, located at 1700 Green Oaks Rd, Fort Worth, TX, is a premier destination for high-fashion footwear and special occasion shoes. The store offers a unique selection of elegant and trendy footwear, combining the latest styles in high-fashion with practical pricing. Customers can find a wide range of options, from formal attire to everyday wear, making it a go-to spot for those seeking both style and value.
Hours of operation are Tuesday through Sunday, 12–7 PM, with extended hours on weekends and closed on Mondays. The store provides additional resources such as a catalog, pricing details, and GPS navigation for easy access. Shoppers can also explore reviews and locate the store using online maps. Dillard’s commitment to offering quality footwear at reasonable prices, along with its curated selection for special events, makes it a standout choice for fashion-conscious consumers in the Fort Worth area.
Location Reviews
Dillard’s receives a mixed but generally positive sentiment based on available reviews, with a 4.2-star rating (184 reviews). Positives frequently mentioned include strong customer service in specific departments, such as the men’s suit and shoe departments, where staff are described as helpful, knowledgeable, and attentive. Shoppers also highlight the store’s selection of items, particularly shoes and work clothing, along with competitive sale prices. The dressing room experience is occasionally praised for being well-managed, with staff assisting efficiently.
However, some negative feedback persists. A notable concern is instances of product quality issues, such as a watch that did not function as advertised (glowing at night), leading to frustration over an inability to return it. Additionally, one review details poor customer service during a logistical issue, where staff failed to assist a customer needing to change a tire in the rain. Other critiques include difficulty locating cashiers despite the number of checkout counters. While many shoppers express satisfaction with their experiences, these specific incidents and product-related concerns are recurring themes in the more negative reviews.