Profile
Dillard’s Meridian MS US
Dillard’s, located at 1078 Bonita Lakes Cir in Meridian, MS, is a full-service department store offering a wide range of products, including apparel, footwear, accessories, home goods, and cosmetics for men, women, and children. Known for its curated selection of designer and everyday brands, the store provides a shopping experience that combines style, quality, and value. Customers can explore seasonal collections, access exclusive promotions, and take advantage of in-store services such as alterations and personal styling.
The store operates Monday through Saturday from 11:00 AM to 8:00 PM and is open Sunday from 12:00 PM to 6:00 PM. Dillard’s in Meridian has garnered attention through customer reviews on platforms like Yelp, where shoppers share insights about their experiences, helping others make informed decisions. With its convenient location and commitment to customer service, the Meridian location serves as a trusted destination for locals seeking a variety of retail options.
Location Reviews
Dillard’s receives mixed feedback based on the available reviews, with an overall sentiment that is generally neutral to slightly negative. Customers highlight some positive aspects, including helpful and knowledgeable staff, access to a wide variety of products, and occasional good deals on clothing and designer items. A few reviews praise the personalized service and positive shopping experiences, such as receiving tailored assistance from sales associates. However, recurring complaints include issues with returns (e.g., delays in processing), product quality concerns (e.g., towels unraveling after minimal use), and discrepancies in promotions (e.g., gift cards instead of direct discounts). Some shoppers also express dissatisfaction with customer service, citing inflexible policies and unresolved issues.
The store’s customer ratings reflect this division, with a 3.3-star average from 12 reviews suggesting average experiences, while a separate 1.8-star rating from 12 reviews and 240 complaints indicates significant dissatisfaction among some shoppers. Positives are often limited to specific interactions or products, while negatives tend to revolve around systemic issues like return policies, product quality, and inconsistent customer service. These mixed reviews suggest that while Dillard’s can offer value and quality in certain instances, recurring challenges may affect the overall shopping experience for many customers.