Profile
Dillard’s Gretna LA US
Dillard’s at Oakwood Center, located at 197 Westbank Expy, Gretna, LA, is a premier destination for fashion, beauty, and home goods. The store offers a curated selection of clothing, accessories, cosmetics, and household products for the entire family, blending style with quality. Customers can expect exceptional service from dedicated staff, including standout team members like Tay, who ensure a personalized shopping experience.
Convenient features such as online order pickup and registry services enhance the shopping journey, making Dillard’s a versatile choice for both everyday needs and special occasions. Open Monday through Saturday from 11 a.m. to 8 p.m., and Sunday from 12 p.m. to 6 p.m., the store provides flexible hours to accommodate busy schedules. Whether shopping in person or leveraging digital tools, Dillard’s at Oakwood Center combines retail excellence with community-focused service.
Location Reviews
Dillard’s Department Store in Gretna, Louisiana, is described as a well-organized, accessible retail location offering a wide range of fashion, home goods, and accessories. Reviews highlight the store’s clean layout, ample parking, and availability of helpful staff in departments, with some customers praising the shoe selection and overall shopping experience. The store maintains consistent hours, with extended weekday hours and shorter Sunday hours, and offers services such as curbside pickup, credit card acceptance, and wheelchair accessibility. However, Yelp reviews (2.5 stars, 19 total) reflect mixed experiences, with some customers expressing dissatisfaction with inconsistent customer service, including instances of untrained or unresponsive employees, particularly in the cosmetics and women’s departments. A few reviews also note high prices for items, though others commend the store’s inventory and holiday readiness. While positive feedback emphasizes the store’s organization and product variety, negative comments focus on service quality and pricing, indicating a generally neutral to slightly negative overall sentiment.