Profile
Alterations at Nordstrom Honolulu HI US
Location Reviews
The reviews for Alterations at Nordstrom (Ala Moana location) highlight consistently positive experiences, with an overall sentiment of satisfaction. Customers praise the attentive and personalized service, particularly noting the helpfulness of staff such as Cassey, who provided tailored fragrance recommendations and samples without pressuring purchases. Another review from 2019 emphasizes the quality of alteration services, including creative solutions for custom adjustments (e.g., adding pleats to pants with design constraints) and cost-effective repairs for delicate items like snagged sweaters. The reviewer also defends the service against negative reviews, asserting their own repeated positive experiences.
Commonly mentioned positives include the staff’s expertise, flexibility in addressing unique alteration needs, and reasonable pricing for both alterations and repairs. No significant negative feedback is present in the provided reviews, though the text includes repeated mentions of the same positive accounts and logistical details (e.g., store hours, contact information). The absence of critical comments suggests a generally favorable perception of the service, though the limited scope of the reviews may not reflect all customer experiences.