Profile
Dillard’s Tucson AZ US
Dillard’s, located at 5890 E Broadway Blvd, Tucson, AZ 85711, is a full-service department store offering a wide range of products including clothing, accessories, home goods, and cosmetics for men, women, and children. The store operates Monday through Saturday from 11 a.m. to 8 p.m. and Sunday from 12 p.m. to 6 p.m., providing ample opportunities for shopping and browsing. Customers can find curated collections from well-known brands, along with seasonal promotions and in-store services such as alterations and personal shopping assistance.
Notable for its convenient location and extended hours, Dillard’s serves as a one-stop destination for Tucson residents and visitors seeking quality merchandise and personalized customer service. While specific customer ratings and reviews are available through online directories and the store’s website, the establishment is known for maintaining a welcoming shopping environment. For directions, maps, and additional contact information, visitors are encouraged to check the store’s official website or local business listings.
Location Reviews
Dillard’s Department Store, based in Tucson, Arizona, has received mixed reviews with an overall average rating of 3.0 stars (37 reviews). Positives include reports of helpful associates, such as one employee who went above and beyond to assist a customer in the perfume section, and praise for a relaxed shopping environment in the men’s department with good customer service and product selection. Some customers also noted the availability of a wide range of products, including apparel, cosmetics, and home goods.
However, several negative experiences were highlighted, including poor customer service interactions, such as being turned away multiple times at the cosmetics counter and encountering dismissive staff. Concerns were also raised about product quality, with one customer warning others to carefully check material percentages on clothing due to potential quality issues. Additionally, some reviews were incomplete or unclear, and the store’s description and operational details (e.g., hours, location) were repeated without direct feedback on service or shopping experiences. Overall, sentiments remain split, with both positive and negative aspects reported across different departments and interactions.