Profile
Dillard’s Lake Havasu City AZ US
Dillard’s, located at 5501 Highway 95 N in Lake Havasu City, AZ 86404, is a full-service department store offering a wide range of high-quality products for men, women, and children. The store features an extensive selection of apparel, footwear, accessories, home goods, and cosmetics from trusted national and designer brands. Known for its curated inventory and attentive customer service, Dillard’s provides a shopping experience that combines style, value, and convenience.
Hours of operation are Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. Customers can contact the store directly at (928) 764-1200 for assistance or additional information. With 12 photos available, the location offers a welcoming environment for shoppers seeking fashion, home essentials, and more. Dillard’s continues to serve the Lake Havasu City community with its commitment to quality and personalized service.
Location Reviews
Dillard’s receives a mixed but generally positive sentiment based on available reviews, with notable emphasis on customer service and product quality. Many reviewers praise the store’s friendly and attentive staff, describing employees as “amazing,” “helpful,” and “kind,” while highlighting the “top quality” of merchandise and the cleanliness of bathrooms and overall organization of the store. Positive feedback also includes appreciation for the wide range of brands and products, with some reviewers noting the availability of “every brand a girl could want” and “beautiful store” ambiance. However, several reviews express concerns about inconsistent service experiences, with one 1-star review criticizing a lack of attention from staff during a visit, describing the encounter as unprofessional and neglectful.
Negative feedback also includes mentions of high prices, with one reviewer calling them “insane” and noting that the store may be less accessible to budget-conscious shoppers. Additional criticisms include limited product availability in some departments and occasional quality issues, such as a reported broken sunglass piece received within a month of purchase. While the majority of reviews remain favorable, these points highlight areas for potential improvement. Overall, Dillard’s is perceived as a well-maintained, upscale department store with strong customer service, though challenges in pricing and product consistency persist.