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Alterations at Nordstrom Austin TX US
Alterations at Nordstrom
Located at 3111 Palm Way, Suite A, Austin, Texas, 78758, Alterations at Nordstrom offers professional alteration services designed to meet your needs with convenience and care. Whether you require adjustments to clothing, alterations for special occasions, or other tailoring services, their team ensures precise and high-quality results.
Prioritizing customer safety, the service provides a secure in-store environment, including the provision of masks for customers during appointments. Employees adhere to strict safety protocols to ensure a comfortable and hygienic experience. The business is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:30 AM to 6:30 PM, offering flexible hours to accommodate busy schedules.
Conveniently situated in Austin, Alterations at Nordstrom combines expertise with a commitment to safety, making it a reliable choice for all your alteration needs.
Location Reviews
The reviews for Alterations at Nordstrom in Austin reflect a mixed sentiment, with both positive and negative feedback. Positively, several reviewers highlighted the helpfulness and professionalism of individual staff members, such as Sean, Joey, and Dus, who were praised for their attentive service, positive attitudes, and willingness to assist with specific needs. The layout and organization of the location were also noted as favorable, and some customers appreciated the comprehensive support across departments, including the jewelry section. However, negative feedback included criticism of the staff’s appearance, with one reviewer comparing their attire to that of a budget retailer and expressing disappointment over a lack of improvement in service quality. Additionally, a Google review mentioned long wait times for minor alterations, with a customer noting an eight-day delay for a small adjustment, though they advised others to request expedited service when possible. Overall, the sentiment appears balanced, with commendations for individual staff performance and service quality offset by concerns about consistency, wait times, and professional presentation.