Profile
Victoria’s Secret Roanoke VA US
Victoria’s Secret, located at 4802 Valley View Blvd NW in Valley View Mall, Roanoke, VA, offers a wide selection of bras, panties, sleepwear, beauty products, and the popular PINK collection. The store caters to diverse preferences with an emphasis on fashion, comfort, and quality, providing customers the opportunity to discover their perfect fit and style. Its curated product range includes both everyday essentials and trendy pieces, making it a go-to destination for lingerie and beauty needs in the region.
The store operates Monday through Saturday from 11:00 AM to 8:00 PM and is open on Sundays from 12:00 AM to 6:00 PM. Notable features include a dedicated PINK collection tailored to younger customers, as well as an extensive inventory designed to accommodate a variety of body types and fashion tastes. Whether shopping for personal use or as a gift, Victoria’s Secret aims to deliver a seamless and stylish shopping experience.
Location Reviews
Victoria’s Secret reviews reflect a mixed sentiment, with both positive and negative experiences reported. Positives include favorable pricing (e.g., discounts on bras, panties, and perfumes), helpful and polite staff, and a well-stocked inventory. Some customers praised the shopping experience, noting friendly interactions and satisfaction with product quality, leading to intentions to return. However, several negative reviews highlight inconsistent customer service, including allegations of racism, disrespectful behavior from employees (e.g., accusations of inappropriate language without evidence), and poor handling of complaints. Specific criticisms include a lack of selection for customers with larger sizes seeking non-underwired, minimally padded options, and difficulties in accessing discounts or coupons. While some locations received praise for their service, others faced repeated complaints about unprofessional conduct by staff members, such as managers Meagan and Ashley, which significantly impacted customer satisfaction. Overall, the sentiment is divided, with notable variations in service quality and store experiences.