Profile
Victoria’s Secret PINK HURST TX US
Victoria’s Secret PINK, located at 1101 Melbourne Rd., Hurst, TX, is a retail destination within the North East Mall offering a curated selection of bras, panties, lingerie, and fashionable apparel for women. Known for its trendy and inclusive designs, the store provides a range of products catering to diverse styles and sizes, emphasizing comfort, confidence, and modern aesthetics. Customers can explore the latest collections in an inviting, welcoming environment designed to enhance the shopping experience.
The store operates with extended hours on Fridays and Saturdays, remaining open until 9:00 p.m., and offers regular weekday hours from 10:00 a.m. to 8:00 p.m. On Sundays, it is open from 12:00 p.m. to 6:00 p.m. Notable features include knowledgeable staff dedicated to assisting shoppers, a focus on high-quality, stylish merchandise, and a convenient location within the North East Mall. Whether seeking everyday essentials or special-occasion wear, Victoria’s Secret PINK aims to deliver a seamless blend of fashion and function.
Location Reviews
The available reviews for Victoria’s Secret PINK locations in Hurst and Southlake, Texas, reflect a mixed sentiment, with a notable emphasis on customer service and product selection. Overall, the Yelp rating of 1.9 stars (based on 15 reviews) suggests a generally negative experience, though some positive feedback is present. Commonly mentioned negatives include reports of unfriendly, disengaged, or rude staff, with several reviewers describing employees as tired, bored, or unhelpful. For example, multiple reviews highlight poor interactions, such as one customer noting that staff “looked tired like they just didn’t want to be there.” Others criticized the lack of product variety, stating that “nothing my wife wanted” was available.
Positives are less frequent but include occasional praise for the store’s cleanliness, organization, and the helpfulness of some employees. One review specifically commended the staff for being knowledgeable and assisting with selections, while another noted the store was “clean and organized” during a visit. However, these positives are overshadowed by the more frequent complaints about service quality. The reviews do not provide detailed feedback on product quality or pricing, focusing instead on in-store experiences. Overall, the sentiment leans toward dissatisfaction, with customer service and staff attitudes emerging as the most consistent concerns.