Profile
Victoria’s Secret Scranton PA US
Victoria’s Secret, located at Rte 6 / Space 736 within Viewmont Mall in Scranton, Pennsylvania, offers a curated selection of lingerie, sleepwear, and beauty products designed for women of all sizes and styles. The store provides an inclusive range of bras, underwear, and intimate apparel, along with fragrances, skincare, and makeup, emphasizing quality and trend-forward designs. As part of the mall’s diverse retail lineup, Victoria’s Secret caters to shoppers seeking both everyday essentials and special occasion wear.
Nestled in the family-friendly Viewmont Mall, the store benefits from its proximity to other popular brands such as American Eagle Outfitters, Macy’s, and Bath & Body Works, creating a comprehensive shopping experience. The mall’s emphasis on affordability and variety complements Victoria’s Secret’s offerings, making it a convenient destination for shoppers exploring fashion, beauty, and home decor. With a focus on customer service and product accessibility, the store enhances the mall’s reputation as a go-to hub for retail and leisure in the Scranton area.
Location Reviews
The reviews for Victoria’s Secret present a mixed sentiment, with both positive and negative feedback. Positives frequently mentioned include friendly and helpful staff, a wide selection of products (particularly perfumes, bras, and clearance items), and a pleasant shopping experience for some customers. Several reviewers highlighted the availability of sales, such as $4.99 clearance items and discounts on new lines, as well as the attentive service from employees, even for male customers or those with specific needs, such as helping children select dance attire.
However, notable negatives include reports of poor customer service in certain instances, such as a detailed account of a pregnant customer being denied assistance from her husband during a fitting, leading to discomfort and a decision to leave the store. Other criticisms mention confusing store layouts, lack of signage for registers, and long wait times at checkout. While some reviewers praised the store’s ambiance and product quality, others emphasized inconsistencies in service and operational organization. Overall, the reviews reflect a range of experiences, with both enthusiastic endorsements and significant concerns about customer treatment and store management.