Profile
Victoria’s Secret Lancaster PA US
Visit Park City Victoria’s Secret & PINK in Lancaster, PA, located at 327 Park City Ctr, for a selection of perfumes, fragrances, and body care products. The store offers an in-store sampling experience, allowing customers to test and discover popular beauty favorites. Whether you’re searching for iconic scents or exploring the latest trends from Victoria’s Secret and PINK, the location provides a curated shopping environment tailored to a variety of preferences.
Hours of operation are Monday–Thursday: 11:00 am – 7:00 pm; Friday–Saturday: 10:00 am – 8:00 pm; and Sunday: 11:00 am – 6:00 pm. This convenient schedule ensures accessibility for shoppers seeking to browse or purchase items during extended weekday hours or later evenings on weekends.
Location Reviews
Victoria’s Secret reviews present a mixed picture, with both positive and negative feedback. The overall sentiment is generally neutral, reflecting varied customer experiences. Positives frequently mentioned include helpful and respectful staff, as highlighted by Theresa G., who noted consistent courteous treatment regardless of the customer’s weight, and Betty W., who praised an associate’s efficiency in assisting with a time-sensitive purchase for her hospitalized daughter. These accounts emphasize instances of good service and product satisfaction.
However, several reviews express significant concerns. Negative feedback centers on poor customer service, billing issues, and store conditions. Sean M. criticized the company’s handling of account problems, including refusal to credit late fees, while Selina W. described the Victoria’s Secret MasterCard as a “rip off,” citing unauthorized charges and lack of resolution. Other reviewers noted long wait times, unresponsive staff, and a disorganized, run-down store environment. These criticisms contrast with the overall 4.4-star rating (based on 534 reviews), suggesting that while many customers have positive experiences, notable issues persist for some.