Profile
Victoria’s Secret PINK Columbus OH US
Victoria’s Secret PINK at 4115 The Strand W 408, Columbus, OH, offers a curated selection of perfumes, fragrances, and body care products designed for modern, fashion-forward customers. Located within the Easton Town Center, the store provides an immersive shopping experience where visitors can sample and test popular beauty favorites in-store, allowing them to discover products that align with their personal style. The PINK brand emphasizes trendy, accessible luxury, featuring a range of scents and skincare items tailored to diverse preferences.
The store maintains extended hours for customer convenience, operating Monday through Saturday from 10:00 a.m. to 9:00 p.m., and Sunday from 12:00 p.m. to 6:00 p.m. This accessible location makes it a popular destination for shoppers seeking high-quality beauty essentials in a welcoming environment. Whether browsing for a signature fragrance or exploring new skincare innovations, visitors can expect a seamless blend of product variety and personalized service.
Location Reviews
The reviews for Victoria’s Secret PINK, as presented, reflect a mixed sentiment with both positive and negative experiences. Positives include mentions of friendly and helpful staff, a clean and welcoming atmosphere, and sales promotions such as “buy 2 get 1 free” on select items. Some customers highlighted specific products like the “Body by Victoria” bra and praised the availability of fragrances, including the “Tease” perfume. The store’s overall ambiance and customer service were noted as strengths by several reviewers.
However, negative feedback primarily centered on inconsistent staff behavior, with one review criticizing an employee for being unprofessional, unfriendly, and unapproachable. This experience was described as particularly poor during two separate visits, raising concerns about training and employee management. Additionally, some reviewers mentioned limited product selection or confusion about inventory, though this was not universally reported. The overall sentiment appears to be divided, with positive experiences often tied to staff interactions and promotions, while negative feedback focused on isolated but impactful service issues.
Notably, the reviews do not specifically address the PINK brand’s products in detail beyond general store offerings. The most consistent themes are the variability of customer service and the influence of sales events on customer satisfaction.