Profile
Victoria’s Secret Hicksville NY US
Victoria’s Secret, located at 358 N Broadway Mall, Hicksville, NY 11801, is a premier destination for lingerie, beauty, and fashion accessories. The store offers a curated selection of bras, panties, sleepwear, and iconic fragrance collections, along with exclusive beauty products and apparel for men and women. Known for its signature pink packaging and high-quality offerings, Victoria’s Secret caters to a wide range of customers seeking stylish, confident, and comfortable clothing and beauty solutions.
Open Monday through Saturday from 10:00 am to 9:00 pm and Sunday from 11:00 am to 7:00 pm, the store provides flexible shopping hours to accommodate busy schedules. Customers can contact the location directly at (516) 933-9836 for inquiries or assistance. Nestled within the Broadway Mall, Victoria’s Secret combines a welcoming shopping environment with the brand’s renowned reputation for elegance and innovation in intimate apparel and beauty.
Location Reviews
The reviews for Victoria’s Secret present a mixed picture, with both positive and negative feedback. Positives include mentions of a welcoming environment, good pricing, and satisfactory services such as manicures, pedicures, and spa treatments, with some reviewers praising specific staff members for their skill and attention to detail. However, several negative reviews highlight concerning experiences, such as poor customer service, unprofessional treatment during procedures (e.g., a technician using a cheese grater on a client’s foot, causing injury), and unhelpful staff at the retail location. Some reviews also mention issues with returns and unresponsive employees at the store, though others note the availability of a professional bra fitting and a range of products.
The overall sentiment appears neutral to slightly negative, with a significant portion of the feedback focused on negative experiences at the retail store, particularly regarding customer service and return processes, while spa-related reviews show more variability. Commonly mentioned positives include reasonable prices and quality of service for spa treatments, whereas negatives frequently involve complaints about staff behavior, unhygienic practices, and unresolved customer issues. The reviews suggest that while some aspects of Victoria’s Secret (both retail and spa services) are well-received, there are persistent concerns about consistency in service quality and staff training.