Profile
Victoria’s Secret Outlet Calverton NY US
Victoria’s Secret Outlet is located at Tanger Outlet – Riverhead, situated at 200 Tanger Mall Drive, Riverhead, NY 11901. This outlet store offers a curated selection of discounted Victoria’s Secret products, including lingerie, beauty items, and fragrances, allowing shoppers to enjoy exclusive savings on iconic brands. As part of the Tanger Outlet shopping complex, the store benefits from a convenient, family-friendly environment with ample parking and a variety of other retail and dining options.
The outlet operates with extended hours, typically open from 9:00 a.m. daily, though specific closing times may vary seasonally. For the most accurate and up-to-date information on hours, contact details, and events, visitors are encouraged to check the Tanger Outlet Riverhead website or contact the mall directly. Directions and maps are available online, making it easy for shoppers to plan their visit. The store frequently participates in seasonal sales and promotions, offering additional opportunities for savings. Whether browsing for everyday essentials or special occasion items, Victoria’s Secret Outlet provides a welcoming destination for fashion-conscious shoppers in the region.
Location Reviews
The reviews for Victoria’s Secret Outlet highlight a predominantly negative sentiment, with many consumers expressing dissatisfaction across multiple aspects of their experiences. Common concerns include issues with order accuracy, such as missing or incorrect items, poor fabric quality, and sizing discrepancies that were difficult to resolve due to high return costs. Several reviewers criticized the return process, noting that in-store returns are not accepted, requiring customers to ship items back, which they found inconvenient. Additionally, complaints about customer service were frequent, with some describing interactions as unhelpful or dismissive, while others noted exceptions where agents like Xavier and Chelsea provided effective assistance.
Despite these widespread criticisms, a few positive experiences were mentioned, particularly regarding specific customer service representatives who resolved issues promptly and offered additional support, such as discounts or free shipping. However, these instances were exceptions rather than the norm. Overall, the feedback underscores significant challenges with product quality, return policies, and customer service, which have led to frustration and a reluctance to shop with the brand again.