Profile
Victoria’s Secret / PINK Freehold NJ US
Victoria’s Secret & PINK, located at 3710 US Highway 9 in Freehold, NJ, offers a curated selection of lingerie, swimwear, activewear, and beauty products for women of all sizes. The store features both the iconic Victoria’s Secret brand, known for its luxurious undergarments and signature fragrance lines, and PINK, a more youthful, trend-focused line targeting younger customers with contemporary styles and inclusive sizing.
Notable features include a dedicated beauty counter offering fragrances, skincare, and makeup from Victoria’s Secret, as well as a range of in-store services such as personalized fittings and styling assistance. The location provides a welcoming shopping environment with a wide variety of products designed to cater to diverse preferences and body types, emphasizing comfort, confidence, and style.
Location Reviews
The reviews for Victoria’s Secret / PINK present a mixed sentiment, with both positive and negative feedback. Positively, several reviewers highlight the store’s product variety, including a wide range of lingerie, activewear, and beauty items, as well as services like free bra fittings and fragrance sampling. Brandy R. praised the staff for being informative and helpful, while Brenda C. noted a positive experience with a coupon and fitting process. However, some reviews mention negative experiences, such as Anna L.’s complaint about a “nasty and unprofessional cashier,” which she suggested the manager should address. Liz M. acknowledged the store’s appeal for those seeking frilly lingerie but admitted she rarely visits due to personal preferences. Overall, the sentiment appears neutral, with strengths in product selection and customer service balanced by occasional reports of poor staff interactions.
Commonly mentioned positives include the availability of diverse sizes (XXS–XXL), the quality of fragrances like Bombshell, and the convenience of in-store services such as fittings and free pickups. Negatives primarily focus on inconsistent customer service experiences, with one review specifically criticizing the behavior of a cashier. The reviews also include incomplete or truncated comments, such as Lexi H.’s mention of a busy visit to the swimwear section, which lacks resolution. While the majority of feedback leans toward satisfaction with the store’s offerings, the presence of negative service-related comments suggests room for improvement in staff training and management oversight.