Profile
Victoria’s Secret PINK Englewood NJ US
Victoria’s Secret PINK, located at 17 W Palisade Ave, Englewood, NJ, is a retail store specializing in trendy, inclusive activewear, lingerie, and fashion-forward apparel for women. The store offers a curated selection of bras, underwear, swimwear, and stylish clothing designed to empower customers with confidence and comfort. Emphasizing inclusivity, the brand provides a wide range of sizes and styles to cater to diverse body types and preferences.
Notable features include a welcoming, modern retail environment and access to Victoria’s Secret’s signature beauty products, including fragrances and skincare. The location is easily accessible, with directions available through mapping services, and customers can review the store’s performance via online platforms. This PINK location serves as a hub for fashion-conscious shoppers seeking high-quality, aspirational products tailored to active and everyday lifestyles.
Location Reviews
Victoria’s Secret PINK has received a 4.2-star rating based on 155 Google reviews, reflecting a mixed but generally negative sentiment. Commonly mentioned positives include friendly and helpful staff, as highlighted by one reviewer who praised the “AWESOME STAFF,” and the store’s role as a retail destination offering a range of lingerie, perfumes, and related products. However, several recurring criticisms focus on product quality, with customers reporting issues such as poor fabric quality, incorrect or missing items in online orders, and sizing discrepancies (e.g., ill-fitting pajamas and undergarments). Some reviewers also expressed frustration with the return process, noting that stores do not accept in-store returns and require shipping, which they found inconvenient and costly.
Negative experiences were further amplified by instances of damaged or broken products, such as a body mist with a broken cap, and delays in resolving customer service issues. While some reviews mention the store’s closure in East Brunswick, others reference a permanently closed location in Englewood, NJ, though this appears to be unrelated to the product and service feedback. Overall, the reviews suggest that while the brand maintains a loyal customer base, persistent challenges with product accuracy, return policies, and quality control contribute to a less favorable overall experience for many shoppers.