Profile
Victoria’s Secret PINK Salem NH US
Victoria’s Secret PINK, located at The Mall at Rockingham Park in Salem, NH, offers a curated selection of perfumes, fragrances, and body care products designed to elevate personal style and self-care. Shoppers can explore iconic scents and beauty essentials while taking advantage of in-store sampling opportunities to test and discover new favorites. The store provides a welcoming environment for customers seeking high-quality, accessible beauty solutions.
Hours of operation are Monday through Thursday from 10:00 a.m. to 8:00 p.m., Friday and Saturday from 10:00 a.m. to 9:00 p.m., and Sunday from 11:00 a.m. to 6:00 p.m. Conveniently situated within a bustling retail destination, the location offers easy access to additional shopping and dining options. Whether browsing for everyday essentials or indulging in luxury fragrances, visitors can enjoy a seamless shopping experience tailored to their preferences.
Location Reviews
Victoria’s Secret PINK in Salem, OR, holds an overall rating of 4.3 based on 187 reviews, reflecting a mixed but generally positive sentiment. Commonly mentioned positives include helpful and friendly staff, a good selection of products during sales events, and specific praise for individual employees like Kate, who was highlighted for going above and beyond to assist customers. Some reviewers noted appreciation for the store’s semi-annual sales and the availability of items such as fragrances and lotions. However, several negative experiences were also reported, including unhelpful or rude staff, poor product selection, and disorganization in fitting rooms and inventory. A few reviews criticized the store’s treatment of customers, such as employees failing to assist with fittings, mishandling transactions, or prioritizing non-customers during exclusive sales events.
The store’s operating hours and location details are consistently listed, but the reviews provided are inconsistent in quality and completeness. While some highlight positive interactions and sales opportunities, others describe frustrating encounters with staff and operational issues. Notably, a few reviews from 2025 and 2024 (likely data entry errors) mention specific incidents, such as a manager and employee being rude during a refund process or a sales associate making inappropriate size-related comments. These negative experiences, though not universal, suggest that customer service and store management can vary significantly. Overall, the reviews indicate that while Victoria’s Secret PINK is generally well-regarded for its products and select staff, inconsistent service and operational challenges remain notable drawbacks for some shoppers.