Profile
Victoria’s Secret Dearborn MI US
Victoria’s Secret at 18900 Michigan Ave, Dearborn, MI, is a premier destination for fashion, beauty, and intimate apparel, offering a curated selection of lingerie, swimwear, fragrance, and accessories. Known for its iconic brand identity and high-quality products, the store provides a shopping experience that blends style, comfort, and confidence. Customers can explore exclusive collections, seasonal promotions, and personalized styling services tailored to individual preferences.
The store operates with extended hours to accommodate shoppers, remaining open Monday through Thursday from 11:00 am to 7:00 pm, Friday and Saturday from 11:00 am to 8:00 pm, and Sunday from 12:00 pm to 6:00 pm. Located along a major local route, it is easily accessible to nearby residents and visitors. For additional details, including contact information and store-specific features, prospective customers are encouraged to visit the store’s dedicated page or reach out directly.
Location Reviews
The reviews for Victoria’s Secret at the Fairlane Town Center location in Dearborn, Michigan, are predominantly negative, with common criticisms centered around customer service and unfulfilled promises. Martha R. (6/30/2019) expressed frustration with a return process that was “painful,” though she acknowledged the store did not intentionally harm her experience. Sama M. (1/12/2024) highlighted a failure to deliver on a promised “victorious secret card,” despite agreeing to the offer, and noted ongoing dissatisfaction with the service. Shelley H. (2/25/2016) criticized the staff for poor attitudes, describing them as rude and dismissive, particularly during busy times. These reviews reflect a recurring theme of dissatisfaction with the brand’s handling of customer interactions and commitments.
No positive aspects of the store or its services are explicitly mentioned in the provided reviews. While the brand’s own promotional materials emphasize offerings such as free bra fittings, a wide selection of sizes, and fragrance sampling, these details are not reflected in the user-submitted feedback. The overall sentiment from the available reviews is consistently unfavorable, with customers citing unresolved issues related to service quality, communication, and staff behavior.