Profile
Victoria’s Secret PINK ELIZABETHTOWN KY US
Victoria’s Secret PINK, located at 1704 N DIXIE HWY in Elizabethtown, KY, offers a curated selection of bras, panties, lingerie, and other fashion-forward essentials for women seeking stylish, confident activewear and everyday wear. As a Towne-affiliated location, the store provides a welcoming environment with a focus on inclusive sizing and trendy designs tailored to modern lifestyles.
The store is open Monday through Saturday from 10:00 a.m. to 8:00 p.m. and Sunday from 12:00 p.m. to 6:00 p.m., ensuring convenient access for shoppers. Whether browsing for daily essentials or special occasion pieces, customers can expect a range of products designed to celebrate individuality and self-expression.
Location Reviews
The reviews for Victoria’s Secret PINK in Elizabethtown, KY, present a mixed sentiment, with both positive and negative feedback. Positives include mentions of improved customer service over time, with some employees described as helpful, attentive, and willing to go above and beyond (e.g., assisting with sizing or addressing specific needs). A few reviews noted a welcoming atmosphere and a quiet shopping experience, though these were less frequent. However, the majority of feedback highlights significant concerns. Multiple reviewers criticized the store’s customer service as poor or “atrocious,” with complaints about unhelpful or dismissive staff, long wait times, and inadequate assistance with exchanges, returns, or discounts. Some customers expressed frustration with the store’s size, describing it as “super small” and lacking inventory compared to online or app-based sales. Others noted inconsistent experiences, with one reviewer praising a specific associate while another described widespread rudeness.
Overall, the sentiment leans negative, with customer service and staff behavior being the most frequently mentioned issues. Commonly cited positives—such as improved service from certain employees—are overshadowed by recurring complaints about unresponsive or unprofessional staff, limited product availability, and challenges with in-store transactions. While the store offers standard services like free in-store pickup and bra fittings, these aspects were not highlighted in the reviews, which instead focused heavily on the quality of interactions with employees. The mixed experiences suggest variability in service, but the negative feedback remains more prominent and impactful in shaping the overall impression.