Profile
Victoria’s Secret PINK Gurnee IL US
Victoria’s Secret PINK, located at 61700 W Grand Ave, Gurnee, IL 60031, offers a curated selection of trendy, feminine apparel, swimwear, beauty products, and fragrances designed for modern, style-conscious women. Known for its empowering and inclusive approach, the brand emphasizes youthful, vibrant aesthetics with a focus on comfort, confidence, and self-expression. The store provides a wide range of sizes and styles, catering to diverse preferences and occasions, from everyday wear to special events.
Open Monday through Saturday from 10:00 am to 9:00 pm and Sunday from 11:00 am to 7:00 pm, the location serves as a destination for shoppers seeking high-quality, fashion-forward products. Customers can contact the store directly at (847) 855-2001 for inquiries or assistance. With its blend of iconic Victoria’s Secret branding and the PINK line’s signature flair, the store aims to deliver an engaging shopping experience tailored to younger audiences and evolving fashion trends.
Location Reviews
The reviews for Victoria’s Secret PINK present a mixed overall sentiment, with both positive and negative feedback highlighted by customers. Positives include the store’s diverse product offerings, such as lingerie, PJs, accessories, fragrance, and underwear, as well as appreciation for safety measures during the pandemic, as noted by one reviewer. Some customers also mention the availability of coupons and sales through email sign-ups, though prices are frequently described as high. Customer service experiences vary: one reviewer praised the helpful and knowledgeable staff, while others reported poor interactions, such as unresponsive employees or unhelpful attitudes.
Negative feedback centers on inconsistent service quality, with several reviewers citing limited staff, unengaged associates, and a lack of assistance during visits. For example, one customer described a dusty environment and an associate who failed to greet or help them, while another noted long lines and disorganization. Additionally, some reviews highlight concerns about the store’s overall atmosphere and the attentiveness of employees. While the brand is generally acknowledged for its product range and safety efforts, the inconsistency in customer service and perceived high prices are recurring criticisms.