Profile
Victoria’s Secret Kapolei HI US
Victoria’s Secret, located at 91-5431 Kapolei Pkwy, Kapolei, HI 96707, is a premier destination for high-quality lingerie, beauty products, and fashion-forward apparel. The store offers a curated selection of bras, undergarments, sleepwear, and iconic beauty lines, including the brand’s renowned fragrance collections. Known for its blend of elegance and modern style, Victoria’s Secret provides a shopping experience that caters to a wide range of tastes and preferences. Customers can explore the latest seasonal collections, access personalized styling services, and enjoy the convenience of in-store beauty consultations.
The Kapolei location is open Monday through Saturday from 10:00 am to 9:00 pm and Sundays from 10:00 am to 6:00 pm, ensuring ample opportunities for visits. With a strong emphasis on customer service and product variety, the store is a go-to destination for those seeking both everyday essentials and luxury items. For additional information or assistance, visitors can contact the store directly at (808) 664-4308. This location, part of the globally recognized Victoria’s Secret brand, continues to deliver the same trusted quality and iconic experiences that have made it a household name.
Location Reviews
The available reviews for Victoria’s Secret at Ka Makana Ali’i mall in Kapolei, Hawaii, present a mixed sentiment. Positives include mentions of helpful staff, such as a cashier named Jackie who assisted a customer, and a store manager who helped locate a specific bra size despite inventory shortages. Some reviewers noted that the brand has evolved to be more inclusive, moving away from a narrow image of “super skinny” clientele. However, negative experiences were also reported, such as a customer’s frustration with a cashier who refused to provide her name and displayed unprofessional behavior. The overall sentiment appears neutral, with both positive service interactions and criticisms of staff conduct highlighted.
The limited number of reviews (only five explicitly mentioned) makes it challenging to assess broader trends, but common themes include appreciation for personalized assistance and concerns about inconsistent customer service. The store’s 4/5 rating (80% based on one vote) and operational details (e.g., extended hours, availability of beauty and sport products) are noted in the provided information, though detailed customer feedback remains sparse.