Profile
Victoria’s Secret Kāne‘ohe HI US
Victoria’s Secret and PINK, located at 46-056 Kamehameha Hwy, Suite 285, Kaneohe, HI 96744, is situated within Windward Mall, offering a convenient shopping destination for residents and visitors in the Windward Coast area. The store provides a curated selection of Victoria’s Secret’s iconic lingerie, beauty products, and PINK’s trendy, youthful apparel for women of all ages. Customers can explore the latest seasonal collections, exclusive fragrances, and accessories, all within a welcoming retail environment.
Operating hours are Monday through Thursday from 10:00 am to 7:00 pm, Friday and Saturday from 10:00 am to 9:00 pm, and Sunday from 10:00 am to 6:00 pm. The store’s extended weekend hours cater to busy shoppers seeking a seamless shopping experience. Additional details, including directions and customer reviews, are available online, allowing visitors to plan their visit efficiently. Whether browsing for everyday essentials or special occasion wear, Victoria’s Secret and PINK in Kaneohe deliver a blend of style, quality, and service tailored to diverse preferences.
Location Reviews
Victoria’s Secret reviews present a mixed sentiment, with both positive and negative feedback. Commonly mentioned positives include instances of helpful customer service, such as an agent named Xavier who resolved an order issue by refunding a mistaken item and providing a discount, as well as some praise for the brand’s accessibility in malls. However, the majority of reviews highlight significant concerns. Frequent complaints center on product quality, with customers reporting damaged or poorly made items (e.g., broken body mists, fraying elastic in underwear, and ill-fitting bras), as well as inconsistent delivery experiences, such as missing items, delayed shipments, and lack of communication from the company.
Negative feedback also emphasizes poor customer service, with multiple reviews criticizing unresponsive or unprofessional support, including instances where returns were denied due to payment method restrictions or staff refusal to assist without a gift card. Some customers expressed frustration over declining product quality over time, noting that items no longer meet expectations in terms of durability or fit. While a few reviews acknowledge the brand’s convenience and presence in retail locations, the overall sentiment leans toward dissatisfaction, with many customers expressing reluctance to shop with Victoria’s Secret again unless improvements are made in quality control, delivery, and customer support.