Profile
Victoria’s Secret Thousand Oaks CA US
Victoria’s Secret, located at 350 W Hillcrest Dr, Level 2, Thousand Oaks, CA 91360, offers a curated selection of lingerie, beauty products, and fashion for women of all sizes. The store is known for its iconic brand identity, featuring high-quality undergarments, sleepwear, and fragrances, alongside exclusive collections and seasonal promotions. Notable in-store features include the Beauty Lounge, where customers can explore and sample Victoria’s Secret’s renowned fragrance line, and opportunities to attend special events or trunk shows.
Shoppers can find detailed information about store hours, contact details, and directions through the business directory or the store’s official website. The location is easily accessible, and customer feedback is available via user ratings and reviews, providing insights into the shopping experience. Victoria’s Secret frequently offers promotions, loyalty program benefits, and discounts, making it a popular destination for those seeking stylish, affordable options in lingerie and beauty. Whether browsing for everyday essentials or special occasion wear, the Thousand Oaks location aims to deliver a welcoming and inspiring retail experience.
Location Reviews
Victoria’s Secret reviews for the Thousand Oaks, California location present a mixed sentiment, with both positive and negative feedback highlighted. Positives include praise for product quality, particularly bras, underwear, and cozy pajamas, as well as commendation for specific employees like Nellie, who provided helpful service during checkout. Some customers appreciate the store’s offerings and the warmth of its merchandise. However, several reviews criticize customer service, with multiple accounts describing interactions as poor or unprofessional. Issues include cashiers who were described as disengaged, unsmiling, or forgetful of scanning items, as well as a general atmosphere of discomfort or being “watched.” Additional complaints mention difficulties with membership programs, such as problems using rewards or coupons with new cards, and challenges in placing orders. Overall, the sentiment reflects a divide between appreciation for products and dissatisfaction with service and operational aspects.