Profile
Victoria’s Secret Lakewood CA US
Victoria’s Secret, located at 500 Lakewood Center Mall, Lakewood, CA 90712, offers a curated selection of lingerie, beauty products, and intimate apparel for women of all sizes. The store provides a welcoming shopping experience with a wide range of iconic brands, exclusive collections, and seasonal promotions. Conveniently situated within Lakewood Center Mall, it is easily accessible to shoppers seeking high-quality fashion and beauty essentials.
The store operates Monday through Sunday, with extended hours on Fridays and Saturdays to accommodate busy schedules: Monday–Thursday, 10:00 am–8:00 pm; Friday–Saturday, 10:00 am–9:00 pm; and Sunday, 11:00 am–7:00 pm. Customers can contact the store directly for assistance, find detailed directions via mapping services, or read user reviews to gauge experiences. Shoppers are encouraged to explore current promotions and savings opportunities, making Victoria’s Secret a go-to destination for fashion-forward purchases in the Lakewood area.
Location Reviews
Victoria’s Secret’s Lakewood, CA location has received a mixed but predominantly negative reception based on 130 Yelp reviews, with an overall rating of 2.3 stars. While some customers, such as Christine O., noted a recently renovated store and a positive shopping experience, others highlighted significant drawbacks. Commonly mentioned positives include competitive pricing, sales promotions (e.g., “buy two, get two free”), and the availability of updated merchandise. However, numerous reviews, including from Hilda K. and Rl R., criticized the store for poor customer service, long wait times, and unresponsive staff. Negative sentiment was amplified by harsh language in some reviews, such as Rl R.’s comment describing the store as “bummy” and customers as “ghetto.”
The store’s selection and pricing were described as average by some reviewers, with Becca C. noting that the experience was unremarkable compared to other Victoria’s Secret locations. While promotional deals and product variety were occasionally praised, these positives were frequently overshadowed by complaints about service quality and the overall shopping environment. The high number of 1-star reviews (66) and the prevalence of negative feedback suggest that customer dissatisfaction, particularly regarding staff interactions and store atmosphere, significantly impacts the location’s reputation.