Profile
Victoria’s Secret Emeryville CA US
Victoria’s Secret, located at 5616 Bay Street, First Level, Emeryville, California (94608), offers a curated selection of lingerie, swimwear, beauty products, and exclusive fragrance lines. The store provides a welcoming shopping experience, featuring a range of styles for all sizes and preferences, along with in-store beauty consultations and seasonal promotions. Its convenient first-level location makes it easily accessible for visitors.
For shopping hours, phone number, and directions, customers can visit the store’s official website or contact the location directly. The business encourages visitors to check user ratings and reviews for insights into customer experiences. Additionally, Victoria’s Secret frequently offers sales and promotions, allowing shoppers to enjoy competitive pricing on high-quality products. Whether browsing for everyday essentials or special occasion wear, the Emeryville store aims to deliver a seamless and enjoyable retail experience.
Location Reviews
Victoria’s Secret in Emeryville, California, has a mixed reputation based on 218 Yelp reviews, with an overall rating of 2.8 out of 5. Positives include praise for individual employees, such as a skilled fitter who provided a professional and efficient experience, and appreciation for specific product lines like the VS Sports wear collection. Some customers highlighted satisfactory service and the availability of a wide range of lingerie, underwear, and activewear. However, the majority of reviews reflect negative experiences, particularly concerning inconsistent or poor customer service. Multiple reviewers criticized employees for being rude, dismissive, or unhelpful, with some noting frequent eye-rolling or unpleasant interactions. Issues with promotions, such as a birthday coupon not applying to clearance items, and product fit problems (e.g., bras becoming loose) were also mentioned. While a minority of customers reported positive encounters, the prevalence of negative feedback—especially regarding staff behavior—suggests significant room for improvement in service quality and customer experience.